Driving Excellence, Amplifying Impact
Welcome!
Welcome to Operator Solutions Hub (OSH)! I’m Mark Watkins, and I’m excited to share how OSH is designed exclusively to support Chick-fil-A Operators. With years of experience in every aspect of Chick-fil-A operations, I deeply understand your unique challenges as an Operator. My mission is to provide strategies that drive operational excellence and amplify your impact on your team, guests, and community.
At OSH, facilitation is at the heart of what we do. Through dynamic half-day or full-day leadership events, we guide your team through critical processes—like goal setting and leadership alignment, systems development, financial deep dives, and many other topics—to achieve lasting growth. The consulting work leading up to these events is designed to lay the groundwork for success, ensuring our time together is strategic, focused, and results-driven.
Whether you’re fine-tuning your leadership, streamlining operations, or addressing specific challenges, we’ll partner together every step of the way. Our goal is simple: to unlock your team’s full potential and elevate your business.
Let’s connect and explore how we can create lasting success for your team and business.
Free, No-Obligation
Explore the value Operator Solutions Hub and Mark Watkins can bring directly to your team by taking advantage of a free trial. The Discovery Phase aims to introduce you to OSH's services without any financial obligations. You will receive up to six hours of service, all free of charge (travel and preparation included). This trial partnership enables you to evaluate the services of Operator Solutions Hub without any financial obligations.
Discovery Phase
Can include, at no cost to Operator:
Up to 6 hrs of consultation or facilitation, which can be utilized as:
Workshop: A focused session on a specific topic of your choice.
On-site Consultation: Personalized analysis and recommendations for your operation.
Monthly Leadership Meetings: Regular check-ins and strategy sessions to keep your team on track.
Trouble Area Focus: Address specific operational challenges and develop actionable solutions.
Systems of Systems Training: Develop a culture of systems that will elevate your organization
Get Started
Ready to take your Chick-fil-A operation to the next level? Schedule a consultation call today and discover how our tailored solutions can help you achieve lasting success.
Let’s start a conversation that leads to impactful change.
Business Mission Statement